“The Friction Project”
In “CEO Daily,” Alan Murray discusses “The Friction Project” by Sutton and Rao, a study on eliminating bureaucratic drag to improve efficiency. The authors balance the understanding of helpful versus harmful friction, stress leader self-awareness, advocate for subtraction in operations, and advise strategic friction application. This guide is essential for those looking to refine business processes and leadership in 2024.
27 Thoughtful Questions to Spark Deeper Conversations and Build Better Relationships
The Seattle Times suggests replacing common conversational questions with more thoughtful ones to foster deeper connections. Instead of “How are you?” ask about joy; explore favorite spaces at home instead of origin; inquire about childhood pastimes, preferred research topics, and personal aspirations to describe upcoming months. Emphasize self-reflection and understanding in relationships, touching on topics like new passions, confronting unexpressed truths, and the impact of societal issues. Encourage sharing personal learnings, unchanged attributes, and self-consistency to nurture closeness and self-discovery.
